How to connect to your server from Windows
As soon as the order is placed and the payment is completed, server deployment begins. Once completed, you will receive an activation email which contains all details that are needed to access your server.
We recommend two methods to connect from your Windows computer - using a built-in application called Remote Desktop Connection or a free Microsoft Remote Desktop application from Microsoft Store.
Method 1 - Remote Desktop Connection
Search for built-in Windows program named Remote Desktop Connection and start it.
In the Computer field, paste the IP address of your new server from service activation email in the following format: x.x.x.x:13389 where x is servers IP address, do not forget to specify port after IP.
Enter login credentials when prompted.
Please note: This is the part where spaces in the username or password field can be accidentally pasted. Make sure that you carefully select and copy your credentials from the activation email and no spaces are being copied.
Tick the box Don’t ask me again for connections to this computer and press Yes.
If everything is done correctly, you should see your servers desktop.
Method 2 - Microsoft Remote Desktop
On your Windows computer, open Microsoft Store and install Microsoft Remote Desktop application provided by Microsoft
After installation is completed, open the application. Click + Add button at the top and select PCs
In the PC name field enter the IP address of your new server in this format: x.x.x.x:13389 where x is servers IP address, do not forget to specify port after IP.
Click + icon at the User account section to save your connection details.
Enter Username and Password of your new server and click Save.
Make sure to carefully copy your details from the email to avoid any accidentally copied spaces in the front or the back!
Click Save again to add your new server to the list of saved connections. Click on the newly added remote PC to establish connection to it.
Tick the box Don't ask about this certificate again and click Connect anyway. If everything is done correctly, you will see a desktop of your VPS