Frequently asked questions - FAQ
Q. What payment methods do you support?
A. Our preferred payment method is PayPal. With PayPal you can pay with a credit card or a PayPal account.
Q. When do I receive my login information to ordered VPS?
A. You will receive your new VPS login details and instructions via email shortly after we have reviewed your payment information. Please check your email from time to time for we are still processing your VPS IP, this will take less than a couple of hours for you to have the email.
Q. What type of VPS Hosting do you provide?
A. Our main focus is providing Windows VPS hosting for Forex traders utilizing the MetaTrader 4 or MetaTrader 5 platform.
Q. How do I install my Expert Advisor?
A. Please refer to the manual for the Expert Advisor on how to install your Expert Advisor. Also you can read Setting Up A Metatrader 4 Expert Advisor On A VPS. As an option we can install it for you if you email it to us or provide the link where we can download it.
Q. How can I access my VPS?
A. When you signup for hosting at HOSTLINE VPS services for Traders, we will provide you with a Remote Desktop connection. This remote desktop connection can be used to access your VPS through Windows, Linux, or Mac OS.